Client Testimonials

Vigilant was very good about insuring that we got what we wanted. Our cellar plans included some very elaborate architectural and design elements. Vigilant and our contractor worked well together using both standard and customized Vigilant components to achieve the overall design objectives. When there was an issue, Vigilant was … well vigilant … about answering questions and resolving problems. We are thrilled with the result! 

We are done with my wine cellar and it turned out fantastic. Thanks for your help and advice … I am very impressed and happy with the quality of workmanship on the racks and door. 

The order was received a couple of weeks ago and was recently installed. It looks beautiful and I am thrilled. I have a bit more to do on construction of the cellar — install cooling system and door — then I’ll be able to load up my wine into the racking system. I’ve also ordered one more piece — a 5 column table base — which I’m going to install a granite top (to match other granite right outside of the wine room). I did a lot of research in selecting the racking units….all of it starting with a Google search. Vigilant was far and away superior to any other systems I was able to find in my research. And through the luck of the draw, the racking system fit perfectly across one wall without having to use any filler strips and the estate height with the top molding goes floor to ceiling…so I’ve ended up with a very custom look. 

When I decided to open a retail wine shop in downtown Chicago, one of the things I found most important was the ability to stand out in the crowd of “big box” wine retailers in my area. My goal was to create a beautiful, inviting, neighborhood shop in which customers could feel welcome and not intimidated by endless stacks of wine cases. I had come up with a shelving concept that would allow me to display each wine bottle in a unique way, and with the help of Vigilant’s design team, we were able to make that concept a reality. The shelving design has helped to create the exact look that I had envisioned for my store; it showcases each bottle of wine almost as a piece of art on the wall. Overall I am very pleased by my experience with Vigilant and plan to use them for any future shelving or cellar needs.

Vigilant was very professional and competent throughout the design and delivery process. The design, sales, production, installation, and quality were all first class. Any problems, and there were few, were immediately resolved, to my complete satisfaction. I would highly recommend Vigilant to any person thinking of opening a wine store.

From first contact to the completion of the installation in our brand-new store, Vigilant has been a great business partner. It was our goal to develop a racking system that was both beautiful and highly functional and Vigilant was both responsive to our needs and forthcoming with their ideas. With the second Cool Vines store scheduled to open in Spring of ’08, we look forward to working with them again. 

The commercial wine display island I have in my store combines beauty and functionality into a single wine rack. The display has a classy, old world look, with new world innovation. We were using simple bins and replaced it with the Vigilant commercial kit. It adds the perfect feel to our store and displays our wine better than before. 

Vigilant is a true life saver. The day I received my cabinet I was so excited that I spent the half the night filling it with cigars. I could not wait and the next day I invited all of my aficionado friends over to share my joy with them; puffing a few cigars and having a real good time. Thank you all for making me and my cigars very happy.

I love my Vigilant Sentry 100 system because it means no worries. All I do is add water and smoke well-maintained cigars, because I know that my Vigilant is on the job. While my father crafted a one-off custom humidor, I needed a humidification system that could match his craftsmanship and detail work. After searching for months, all roads led back to your company and I sure am glad they did. Your sales people spent lots of time answering my many questions through multiple phone calls. They were courteous, professional and subject matter experts. I couldn’t have asked for better care and service. My Sentry stands watch over my cigars day and night while I get to go on with the rest of my life. It was money well spent and I would recommend that piece of mind to any true cigar aficionado.

The Guardian 1500 is the most reliable humidor I’ve ever had. I have it centrally located in my living room and I get compliments all of the time. 

Here are a couple of pictures of my Vigilant humidor in my living room. Thanks again…it looks great and is working perfectly. 

This is probably the only Vigilant humidor that is on a floating home on Lake Union in Seattle! It has kept my cigars in excellent condition, many of which are limited edition and aged over five years.

In almost a month after storing my cigars I noticed a difference in how they smoked. They are definitely curing much better in this controlled environment and have enhanced the smoking pleasure. I cannot say enough about the return on my investment in this great piece of furniture. It also has given me greater “peace of mind” in that my investment is secure and maturing as time continues.

I just put cigars in my beautiful new Vigilant cigar humidor and could not be happier. The quality beat my expectations and I love the electronic controls. Please thank your staff for delivering on their promises. I will be sure to tell my friends to buy a Vigilant product! 

I ordered my vigilant Humidor several years ago after trying several other systems that were either too difficult to maintain or just did not keep the cigars so evenly humidified. I installed your system in my antique phone booth and it has been perfect ever since. I know of no other system that maintains cigars as well as yours. Many thanks to all at Vigilant for a terrific product.