Well, our wine room is nearly done! We’ve even started putting wine in it. We’re just delighted with the way this has turned out, thank you very much. If you ever want a reference in Southern California, we’d be happy to serve as one! 

Vigilant was very good about insuring that we got what we wanted. Our cellar plans included some very elaborate architectural and design elements. Vigilant and our contractor worked well together using both standard and customized Vigilant components to achieve the overall design objectives. When there was an issue, Vigilant was … well vigilant … about answering questions and resolving problems. We are thrilled with the result! 

We’ve finished unpacking everything except the lighting kits, and all the boxes and racks have been assembled and test-fitted into their spaces in the wine room. I have to say, we are very happy with the way the materials were packaged and shipped — everything arrived undamaged and in excellent condition. We are also very happy so far with the quality of the materials, the fact that all the hardware was packaged in separate baggies and clearly labeled, with extra fasteners included, and the assembly process was much easier than I had thought, and a lot of fun. Dry-fitted, the room looks terrific. Kudos to Vigilant for exceeding our expectations. 

I want to take a moment to thank you and your team for helping make my dream wine cellar become a reality! I was looking for a high-quality and unique wine rack system for my wine cellar when I came across your website. After we exchanged a few emails and phone calls to ensure you understood exactly what I was looking for, you were able to supply me with all the materials and instructions I needed. I also appreciated all of the updates with the progress of the order completion and shipping as it allowed me time to coordinate schedules with my carpenter. The quality, uniqueness, and beauty of the finished racks far exceeded my expectations. 

The order was received a couple of weeks ago and was recently installed. It looks beautiful and I am thrilled. I have a bit more to do on construction of the cellar — install cooling system and door — then I’ll be able to load up my wine into the racking system. I’ve also ordered one more piece — a 5 column table base — which I’m going to install a granite top (to match other granite right outside of the wine room). I did a lot of research in selecting the racking units….all of it starting with a Google search. Vigilant was far and away superior to any other systems I was able to find in my research. And through the luck of the draw, the racking system fit perfectly across one wall without having to use any filler strips and the estate height with the top molding goes floor to ceiling…so I’ve ended up with a very custom look. 

I love my new wine cellar thanks to Vigilant. You made it easy to install and I love the design. The customer service was great! I’ve attached my photos so you can see how beautiful it turned out. I get a lot of compliments on it. You guys are the best. 

I just put cigars in my beautiful new Vigilant cigar humidor and could not be happier. The quality beat my expectations and I love the electronic controls. Please thank your staff for delivering on their promises. I will be sure to tell my friends to buy a Vigilant product!