Frequently Asked Questions

Wine Guardian Fully Ducted Systems In most cases, warranty repairs for the ducted system can be done onsite. WhisperKOOL Extreme Ducted Systems In most cases, warranty repairs for the ducted system can be done onsite.

The warranty varies by system. Below is a list of the ducted systems we offer with a link to their warranty information. Wine Guardian Fully Ducted Systems The ducted system has 2 years parts, 1 year labor warranty. View the Wine Guardian Ducted Warranty for more details. WhisperKOOL Extreme Ducted Systems The WhisperKOOL Extreme ducted systems have a limited 2-year product/5-year compressor warranty from the date of purchase. View the WhisperKOOL Extreme Series Product Warranty for details. Product Warranty Extreme Warranty Split System Warranty

All the ducted cooling units we sell are ETL and UL rated.

Wine Guardian Fully Ducted Systems The duct size varies depending on the size of the system and the number of ducts used. Review our ducting applications webpage for more detailed application instructions. WhisperKOOL Extreme Ducted Systems The duct size varies depending on the size of the system and the number of ducts used. Review the WhisperKOOL system specifications and WhisperKOOL owner’s manual.

Wine Guardian Fully Ducted Systems Electric power is supplied by a single factory furnished cord and plug. Models D025 & D050: 115/1/60 Models D088 & D200: 208/1/60 | 230/1/60 WhisperKOOL Extreme Ducted Systems Depending on the system size, the ducted system requires either 115/1/60 or 230/1/60. A dedicated circuit is recommended. For more information review the WhisperKOOL ducted system specification chart.

The fully ducted cooling unit does not require installation by a licensed HVAC professional, but all best practices apply.

The Wine Guardian ducted water-cooled system is an alternative to the self-contained, air-cooled system. Water is used to cool the condenser side instead of cool air. This is useful when the unit must sit in a space that exceeds the suggested temperature and where cool air is not accessible. This is also a good option if no condenser side ducting is desired. This makes the water cooled unit ideal for high-rise and special applications where space is limited. Much like the air-cooled version, this cooling system provides superior performance and aesthetic appeal ideal for any home or commercial setting. Note: Large amounts of water are required so often times, the water cooled unit is not ideal for residential applications.

Ducted systems have a water-cooled option and low ambient kits for cold weather locations.

The answer varies based on the cooling unit… The answer varies based on the cooling unit but the ducted units range from 45-55 decibels.

Some ducted systems have active humidity control. Ask your Vigilant consultant for information on this.